Each month Prepaid customers will get an SMS the day before the renewal is due advising that the subscription will renew the next day and the amount of credit that will be debited. If you want to cancel the service you can do it before the renewal takes place and your service will move to the free version.
As a prepaid mobile customer, what if I do not want to renew my Premium+ subscription after the first month?
TALK TO US ABOUT
Call 1800-804-2994 if you're a customer, or 345 949 7800 if you'd like to join FLOW
Find a store
Stop by your local store and speak with our upgrade sales staff
For help email us at [email protected] email is monitored 8:00 am - 8:00 pm. 7 days a week