On the device you last registered to your account, click the Forgot Password Button on the Log In page.

Another PIN will be sent to your phone via SMS. Enter the PIN to continue.

You will get a password change confirmation.

TALK TO US ABOUT
YOUR PLANS

Call us

Call 1800-804-2994 if you're a customer, or 345 949 7800 if you'd like to join FLOW

Find a store

Stop by your local store and speak with our upgrade sales staff

Email Us

For help email us at flowhelp@candw.ky email is monitored 8:00 am - 8:00 pm. 7 days a week